Exchanges, Returns and Warranty Information

Exchanges and returns

Return your merchandise to PO Box 716, Contoocook NH 03229 or to our workshop and studio at 716 Kearsarge Avenue, Contoocook, NH 03229.   Best if returns or exchanges of unused items are made within 30 days of sale.  Helpful to have your order number or copy of an invoice. 

For refunds, we will issue a refund via the original method of payment.  If returning a gift, we will issue store credit (in the form of a gift card) or issue a refund to the original purchaser. Your choice, of course.

Questions?  Just email paul@newhampshirebowlandboard.com or give a call/send at text to 603-648-9566.

Warranty

We are proud to stand behind the quality of our workmanship for items purchased directly from us.  If you have a warranty claim for used items due to defects or damages caused by our workmanship, please send a photo to paul@newhampshirebowlandboard.com and give us a call at 603-648-9566 so we can work with you to resolve the issue. 

Wood Care

Wood is....well, wood so please take appropriate care of your woodenware which is not dishwasher safe, not blender safe and not drop proof.

Find care instructions here.

Returns: USPS to PO Box 716, Contoocook, NH 03229. For FedEx or UPS 716 Kearsarge Ave., Contoocook, NH 03229

We recommend that you obtain a tracking number as we cannot be responsible for packages lost in transit.