Our 100% Satisfaction Guarantee
If you're happy, then we're happy. Your purchases make a difference here to working families in rural New Hampshire. We will gladly go the extra mile to earn your good opinion, word-of-mouth referrals and repeat business.
Return your merchandise to PO Box 716, Contoocook NH 03229 or to our workshop and studio at 716 Kearsarge Avenue, Contoocook, NH 03229. Best if returns or exchanges of unused items are made within 30 days of sale. Helpful to have your order number or copy of an invoice.
For refunds, we will issue a refund via the original method of payment. If returning a gift, we will issue store credit (in the form of a gift card) or issue a refund to the original purchaser. Your choice, of course.
Questions? Just email firstname.lastname@example.org or give a call/send at text to 603-648-9566.
We are proud to stand behind the quality of our workmanship for items purchased directly from us. If you have a warranty claim for used items due to defects or damages caused by our workmanship, please send a photo to email@example.com and give us a call at 603-648-9566 so we can work with you to resolve the issue.
Wood is....well, wood so please take appropriate care of your woodenware which is not dishwasher safe, not blender safe and not drop proof.
We recommend that you obtain a tracking number as we cannot be responsible for packages lost in transit.