If you're not happy, we're not happy. Your purchase makes a difference here to working families in rural New Hampshire and New England. We will gladly go the extra mile to earn your good opinion, word-of-mouth praise and, of course, your repeat business and referrals.
Return your purchase, along with proof of purchase, to PO Box 716, Contoocook NH 03229 IF USPS or 716 Kearsarge Ave, Contoocook, NH 03229. Best if returned within 30 days of purchase. A restocking fee equal to outbound shipping or ten percent of your purchase, whichever is less, will be applied. For exchanges, please include a note and your contact information.
Please just call of us at 603-648-9566 or email firstname.lastname@example.org if you would like to return a gift (we normally exchange for store credit if you don't have proof of purchase).
We are happy to guarantee the quality and workmanship of our products. If you have an issue that is not due to normal wear and tear, please contact us by phone 603-648-9566 or email email@example.com.
Wood requires attention to maintain its durability and good looks.
Use Iddo Kimball’s Wood Rub or a good quality wooden salad bowl oil or cream to rejuvenate all of your woodenware, wood utensils and your wood salad bowl when dry to touch. Hand wash with warm soapy water and a mild dishwashing detergent, and dry with a soft cloth or dishtowel. It's important not to let water or wet foods stand in a bowl or on a cutting board. Water can cause splitting and splintering.
We also encourage you to check out our numerous guides on the care and maintenance of your woodenware.