All New Hampshire Bowl and Board woodenware comes with a 100 percent satisfaction guarantee.
If you are not happy, we are not happy. Your purchases make a difference here to working families in rural New Hampshire and New England. We will gladly go the extra mile to earn your good opinion, word-of-mouth praise and, of course, your repeat business and referrals.
Return your purchase to 1213 Battle Street, Webster, NH 03303-7312 for an exchange or refund, best within 30 days of purchase.
We are happy to guarantee the quality and workmanship of our products. If you have an issue that is not due to normal wear and tear, we will replace your item or issue a refund.
Wood does, however, require attention to maintain.
Taking care of your wood bowl, board or utensils is simple. With a little care, yours will develop the rich patina of age and you will be proud to pass along to the next generation.
Never let water stand in a wood bowl for a long period of time and never clean wood bowls or any wood product in the dishwasher. Please clean all of your wooden ware using mild soapy, water and hand dry.
Use Iddo Kimball’s Bowl and Board Rub or a good quality wooden salad bowl oil or cream to rejuvenate all of your woodenware, wood utensils and your wood salad bowl when dry to touch.
We also encourage you to check out our numerous guides on the care and maintenance of your woodenware.